We’ve got you covered with answers to all the burning questions you might have. Take a look below and see if we’ve got what you’re looking for.
“What are the various modes of payment?”
Online payment methods such as net banking, credit card, debit card, etc. are available. And offline method of payment is Cash on Pick up.
“How can I resolve a payment/refund/coupon-related issue?”
You can contact our customer service and they will resolve any delivery or payment-related issues.
“Do you charge for delivery?”
Yes. We charge for delivery depending on the product, weight, and distance.
“Do I need to pay any registration fee?”
No. Registration is free
“How QWQER for Business is different?”
QWER for Business is mainly for business customers who have a valid GST registration.
“How can I partner with QWQER?”
You can visit our website qwqer.in and register on the business page. Our executives will contact you and assist.
“Why should I partner with QWQER?”
We are a cost-effective and efficient delivery partner.
“How will I receive my payment?”
Your payment will be sent to your bank account.
“Will training be provided?”
Yes, we will provide you with specific training depending on the kind of customers you will be delivering for.
“What if I face a delivery issue?”
You can call our customer support team and they will assist you.
“Is uniform compulsory?”
Yes, wearing our T-shirt and Bag is compulsory.
“What are the terms and conditions for payment?”
The payout cycle will be from Monday to Sunday. Payment will be settled every Friday.
“Can I reject orders?”
You cannot reject orders.
“Can I service in my preferred location?”
You can serve in your preferred location but you may be moved to another location if there are fewer orders in your location and a surge in orders in other locations.
“What are the login hours?”
Currently, our log-in hours are from 7 am to 10 pm.
“When do I start delivering orders?”
Once your registration is approved and your KYC is completed you can visit our office to collect the joining kit and get started immediately.
“What are the documents that will be required?”
Driving license, Pan Card, Aadhar card, Vehicle Insurance.