Vendor & Supply Manager

We are looking for a highly skilled Vendor Manager to handle the procurement, management, and optimization of delivery partners for 2-wheeler vehicle supply. This role will be responsible for establishing and maintaining strong relationships with delivery partner vendors, ensuring the effective and timely supply of 2-wheeler delivery partners, and overseeing the performance of delivery operations. The ideal candidate will be experienced in vendor management, logistics, and supply chain processes, with a deep understanding of 2-wheeler delivery models.

•  Logistics and Delivery Operations:

• Collaborate with delivery partners to ensure the timely, safe, and efficient delivery of products to customers.
• Monitor and manage the day-to-day performance of delivery partners, tracking key performance indicators (KPIs) such as delivery timelines,

• Partnership Development & Strategy

  • Work with internal teams to align delivery needs with partner capabilities and ensure the best possible supply of delivery resources.
  • Identify opportunities for expanding or diversifying the delivery partner network to meet evolving business requirements.
  • Negotiate performance-based agreements with delivery partners to incentivize excellent service and optimize performance.

  • Contract Management:

  • Manage and review contracts with delivery partners regularly to ensure compliance with terms, and negotiate renewals and amendments as necessary.
  • Ensure all contracts with delivery partners align with the company’s business objectives, regulatory requirements, and customer satisfaction goals.

  • Data Management & Reporting:

    • Track and analyze delivery data to identify trends and make data-driven decisions to enhance delivery operations.
    • Prepare regular reports on delivery performance, vendor compliance, and any potential improvements.
    • Provide actionable insights to senior management regarding vendor performance, delivery efficiency, and any challenges or risks.
    • Collaboration and Cross-functional Support:
      • Work closely with other teams (Sales, Customer Service, Operations, etc.) to ensure delivery partner performance is aligned with business objectives and customer satisfaction.
      • Provide operational support to other departments by identifying delivery solutions and ensuring smooth communication with delivery partners.

      • Qualification & Experience

      • 3-5 years of experience in vendor management, logistics, or supply chain management, preferably in the 2-wheeler, delivery, or e-commerce industry.
      • Experience working with delivery partners and optimizing delivery operations is highly preferred.
      • Proven ability to negotiate contracts and manage long-term vendor relationships.
      • Address any operational issues or delays that arise in the delivery process and work with vendors to find solutions.
      • Optimize delivery operations by analyzing data and identifying opportunities to improve efficiency and reduce costs.